Apprenticeship Qualifications

There are two types of apprenticeship programme, Frameworks and Standards.  Each type is made up of different components.  For a Framework, these are:

  • Competence based qualification
  • Knowledge based qualification
  • English, Maths and ICT – depending on your GCSEs and type of apprenticeship
  • Employee Rights & Responsibilities
  • Personal Learning & Thinking Skills

For Standards:

  • Skills, Knowledge and Behaviours are embedded in to the apprenticeship with an End Point Assessment testing all three
  • English and Maths – as for apprenticeship Frameworks (above)

In addition, for both Standards and Frameworks, you will receive a minimum of 20% off-the-job training, during working hours, to support the achievement of your apprenticeship.

Accounting Intermediate (L2)

Accounting apprenticeships are formal, nationally recognised training programmes. Apprentices have the opportunity to achieve a qualification while developing hands-on skills and experience.

Accounting apprentices will study AAT Accounting Qualifications at each stage of their apprenticeship. AAT qualifications deliver practical finance training, professional standards and essential business skills. It is recommended that apprentices start with the Level 2 Intermediate Apprenticeship which includes the Level 2 Certificate in Accounting. Teaching is delivered to support this apprenticeship between September and July each year.

Accounting Intermediate (L2)

Accounting apprenticeships are formal, nationally recognised training programmes. Apprentices have the opportunity to achieve a qualification while developing hands-on skills and experience.

Accounting apprentices will study AAT Accounting Qualifications at each stage of their apprenticeship. AAT qualifications deliver practical finance training, professional standards and essential business skills. It is recommended that apprentices start with the Level 2 Intermediate Apprenticeship which includes the Level 2 Certificate in Accounting. Teaching is delivered to support this apprenticeship between September and July each year.

Business & Administration Intermediate (L2)

The aim of this apprenticeship framework is to enable an apprentice to develop the skills, knowledge and competencies to support business systems, processes and services and to contribute to making businesses more efficient and productive. Apprentices on this programme will work towards the Level 2 Diploma in Business Administration.

Business Administrator (L3)

This Apprenticeship Standard focuses on developing highly transferable business knowledge, skills and behaviours. The standard focuses on developing an apprentice’s  efficiency, integrity and positive attitude. The apprentice will also have to complete English and Maths functional skills Level 2 if they have not already done so. This apprenticeship will be completed within 15-18 months. Completion of the apprenticeship is through a summative End Point Assessment process which involves a multiple choice knowledge test, a portfolio and interview and a project presentation.

Business & Administration Advanced (L3)

The aim of this apprenticeship framework is to enable an apprentice to develop the skills, knowledge and competencies to support business systems, processes and services and to contribute to making businesses more efficient and productive.  Apprentices on this programme will work towards the Level 3 Diploma in Business Administration.

Business & Administration Higher (L4)

The aim of this apprenticeship framework is to enable an apprentice to develop the skills, knowledge and competencies to support business systems, processes and services and to contribute to making businesses more efficient and productive.  This Higher Level Apprenticeship is aimed at those in more senior roles. Apprentices will work towards a Level 4 NVQ in Business Administration, and a BTEC Level 4 Diploma in Business Administration.

Creative & Digital Media Advanced (L3)

This Advanced Level 3 Creative and Digital Media Apprenticeship is aimed at those working in a creative role within for example, TV companies, film, animation and PR agencies.

Apprentices will work towards the Level 3 Certificate in Creative & Digital Media and the L3 Diploma in Creative & Digital Media.  To support this apprenticeship, classroom based teaching is delivered for the Certificate where a range of technical and practical creative and media techniques will be covered.

Junior Content Producer (L3)

This Advanced Apprenticeship is aimed at those responsible for creating content that can be used across a variety of media including digital, social media, broadcast or in print. This apprenticeship can be delivered for those working in advertising, marketing, digital industries, broadcasters, PR and marketing.

For this Apprenticeship Standard apprentices work towards a set of Knowledge, Skills and Behaviours and are supported by a learning coach. The apprenticeship is achieved through an end point (summative) assessment including a workplace observation, an activity working on a ‘set brief’ and a professional discussion with the end point assessor.

Customer Service Practitioner (L2)

The role of the customer service practitioner is to deliver consistently high quality products and services to customers. This new Apprenticeship Standard focuses on the development of key workplace Skills, Knowledge and Behaviours. This apprenticeship is delivered over 12-15 months. To complete the apprenticeship, learners will have a summary assessment (End Point Assessment) after at least 12 months of learning and development. The End Point Assessment includes a ‘showcase’ or portfolio of evidence, a practical observation and a professional discussion. In addition, apprentices will need to complete English and Maths Functional Skills Level 2 if they have not already achieved them.

Customer Service Specialist (L3)

The Level 3 Advanced apprenticeship is for those who are, or will be developing in to, an expert and customer service champion. The role requires significant customer contact and responsibility. Whilst on programme, the apprentice will work towards developing key skills, knowledge and behaviours for a customer service expert. The apprentice will work with a learning coach to help develop these over the course of 12 months. The apprentice may also need to complete English and Maths Level 2 in this period of learning if they have not already achieved them. The Apprenticeship is completed via a Summative End Point Assessment activity which includes a practical observation, a worked based project and interview and a professional discussion supported by a portfolio of evidence. End Point assessment takes place in month 15 of the apprenticeship at the earliest.

Financial Services: Financial Services Customer Advisor (L2)

This Intermediate Apprenticeship is designed to support those who are working in a financial services organisation and have a high level of customer contact. The role should include regular contact with customers over the phone, in branch, through the Internet or in an operations centre.

This is a new Apprenticeship Standard where apprentices work towards a set of Knowledge, Skills and Behaviours and are supported by a learning coach. The apprenticeship is achieved through an end point (summative) assessment including a portfolio of evidence and a professional discussion with the end point assessor.

Financial Services: Financial Services Administrator (L3)

This Advanced Apprenticeship provides an ideal entry point for a career in financial services, and is aimed at those working for financial and/or mortgage advisor firms or networks.

This is a new Apprenticeship Standard where apprentices work towards a set of Knowledge, Skills and Behaviours and are supported by a learning coach. Apprentices are required to gain a technical financial services unit on Financial Regulation and Ethics. The apprenticeship is achieved through an end point (summative) assessment including a portfolio of evidence, a work based project and a professional discussion with the end point assessor.

Financial Services: Senior Financial Services Customer Advisor (L3)

This Advanced Apprenticeship is designed to support those who are working in a financial services organisation and have a high level of customer contact, responsibility for staff and/or functions and may deal with individuals, businesses or a small portfolio of accounts. The role should include regular contact with customers over the phone, in branch, through the Internet or in an operations centre.

This is a new Apprenticeship Standard where apprentices work towards a set of Knowledge, Skills and Behaviours and are supported by a learning coach. The apprenticeship is achieved through an end point (summative) assessment including a portfolio of evidence and a professional discussion with the end point assessor.

Financial Services: Financial Advisor (L4)

This Level 4 Higher Apprenticeship is for those who are developing in a role where they are providing clients with specialist advice on how to manage money. Apprentices will ideally already have experience of working in the sector,

The apprenticeship includes the Level 4 FCA approved qualification: Diploma in Regulated Financial Planning. The apprentice will work with a learning coach over the course of the apprenticeship to develop the necessary skills, knowledge and behaviours required. The apprenticeship is completed through a formal end point assessment which includes a case study test, and portfolio of evidence and a professional discussion.

Financial Services: Paraplanner (L4)

This Higher Apprenticeship is designed to ensure that there is technically qualified support within Financial Advisor businesses. The role of the paraplanner is to assist the financial advisor in research and analysis, generating financial reports for clients and ensuring compliance.

For this Apprenticeship Standard apprentices work towards a set of Knowledge, Skills and Behaviours and are supported by a learning coach. The apprenticeship is achieved through an end point (summative) assessment including a portfolio of evidence which includes specific case studies, and a professional discussion. Apprentices must also complete the Certificate in Paraplanning. On successful completion, the Apprentice will be a fully qualified paraplanner.

IT Application Specialist Intermediate (L2)

The Apprentice will become competent in the use and application of a range of systems, processes and software required in their job role, develop skills to enhance their personal and team effectiveness through the application of IT and gain an insight into the wider use of IT across their organisation.

This Intermediate level apprenticeship requires the apprentice to achieve the Level 2 Diploma in IT User Skills as part of the apprenticeship framework. This apprenticeship is perfect for IT job roles where the range of software applications may be limited, the activities to be carried out are more routine in nature, or where someone may be working on a IT help-desk.

We will work closely with employers to deliver the best solution for their skills needs. We will provide advice and support on recruiting a new apprentice and maintain regular contact throughout their programme.

IT Application Specialist Advanced (L3)

This Apprenticeship Framework includes a balance of content in technical, business and interpersonal areas, designed to ensure apprentices have an appropriate set of IT skills to operate in their specific job role.

The Apprentice will become competent in the use and application of a range of systems, processes and software required in their job role, develop skills to enhance their personal and team effectiveness through the application of IT and gain an insight into the wider use of IT across their organisation.

This Advanced level apprenticeship requires a job role with sufficient breadth and complexity to support the apprentice to achieve the Level 3 Diploma in IT User Skills as part of this apprenticeship framework.

Management Intermediate (L2)

Team Leaders play an integral role in supporting organisational objectives through a wide range of functions, including: monitoring work, giving feedback, briefing teams, supporting team members, resolving problems, procuring supplies, project management and delivering and improving customer service.

The Team Leading Intermediate Apprenticeship has been developed to support those working as team leaders, section leaders, floor managers, help desk managers, trainee supervisors, team co-ordinators and those working in a range of other team leader positions.

Apprentices will work towards a Level 2 Diploma in Team Leading.

Management Advanced (L3)

This Advanced Apprenticeship programme has been designed to provide flexible and portable qualifications, units and skills sets which meet the current and future needs of employers of all sizes and across all sectors.

Apprentices who are undertaking the Management Advanced Apprenticeship are also likely to have some prior experience in a managerial or team leader role, although this is not a formal requirement.

Apprentices will work towards a Level 3 Certificate in Management.

Marketing Intermediate (L2)

This intermediate Marketing Framework is aimed at those new to marketing functions, either in a specific marketing department or in a job role that may include direct marketing, social media marketing or managed marketing activities for a client base. The apprenticeship will include a Marketing Level 2 Certificate and a Level 2 BTEC in Marketing Principles. To support this apprenticeship there is classroom based teaching for the BTEC which develops the apprentices understanding of a range of marketing principles.

Marketing Advanced (L3)

This Level 3 Advanced Marketing Framework includes a Level 3 Diploma in Marketing and a Level 3 BTEC Certificate in Marketing Principles. This apprenticeship is supported by classroom based learning for the BTEC where apprentices will learn about a range of marketing principles. Apprentices will need to be in a more senior marketing role, and have some responsibility for planning markeitng activities and campaigns, anaylsing competitor activities and identifying marketing opportunities.

Supporting Teaching and Learning in Schools Intermediate (L2)

This programme is for those who are working as a teaching assistant, classroom assistant or learning support assistant who work under the direction of a teacher but are involved in a range of classroom or school activities. Apprentices will work towards the Level 2 Certificate in Supporting Teaching and Learning in Schools.

We support this apprenticeship by offering weekly, term time only classroom based sessions to help apprentices to develop the required knowledge for the sector and their qualification. This teaching is delivered from October to June each year. In addition, apprentices work with an assessor who meets with them regularly at their workplace.

Supporting Teaching and Learning in Schools Advanced (L3)

This programme is for those who work in roles such as; teaching/classroom/learning support assistant, behaviour support assistant, pastoral/welfare support assistant, bilingual support assistant or team leader.

This advanced apprenticeship is aimed at those working at a more senior level in relation to learning and classroom support. Apprentices will complete the Level 3 Diploma in Specialist Support and Learning in Schools. This apprenticeship is supported with classroom based learning which is delivered from October to June each year, and the apprentice will also be supported with regular workplace visits from an assessor.