Travel and Tourism

Travel and tourism is one of the most dynamic and fastest growing industries in the world. By studying the Travel and Tourism course you will gain an in-depth knowledge of the organisations involved and how they work together. You will study selected global destinations in depth and also research current issues that the industry is facing. Customer service is key to the success of the industry and you will have the opportunity to deliver customer service in different situations as well as investigate how organisations meet the needs of their customers. During the two-year course you will participate in work experience in a relevant travel and tourism organisation. There is the opportunity to go on several course related trips, some of which are overseas.

Awarding Body

Available As

90C DipDipExt CertExt Dip

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What will I study?

In the diploma you will cover a wide range of units over the two years, the units vary from working as a resort representative to studying UK, European and worldwide destinations. Customer Service is a key element to the industry and you will be given the opportunity to demonstrate your service skills. Work experience* is compulsory and generally takes place in the second year. Planning and organising events will also feature highly. When undertaking the role of cabin crew you will be expected to attend and external assessment centre. This will involve an additional cost.

This study programme is designed to give you an in depth understanding of the travel & tourism industry, and will raise your awareness of other sectors that the industry is comprised of. You will also gain an insight into the range of opportunities currently available within the industry. 

The diploma option will cover 12 units over the 2 years and the certificate will cover 6 units

Subject Units:

  • UK travel & tourism industry
  • Customer service in travel & tourism
  • Preparing for a career in travel & tourism
  • The UK conference and event industry 
  • Travel & tourism destinations
  • Travel Agency Operations
  • Worldwide passenger airlines
  • Marketing for travel & tourism industry
  • Work experience in travel & tourism
  • Tour Guiding
  • Resort Representative
  • Cabin Crew
  • UK Tourist Attraction
  • The Cruise Industry
  • Responsible Tourism
  • Specialist Tourism
  • UK Heritage Attraction

*Diploma students only

How will I learn?

Lectures, workshops, group work, visiting speakers, practical sessions and outside visits to provide students with a realistic view of the industry. This will also involve an overseas residential trip.

You will particpate in a range of activities including in participation in a cabin crew assessment day in year 2, participating in work experience, planning and delivering a guided tour as well as written reports, class presentations and role plays.

Guest speakers will also come in to lessons and provide you with industry examples.

How will I be assessed?

  • Coursework
  • Portfolio of evidence
  • Observation
  • Presentation
  • There is an opportunity to travel overseas. Previously students have travelled to Budapest and completed their unit 23 tour guide whilst there. Assessment takes place in different situations: the majority is written/presentations however role plays are also used. In the second year all students will be expected to undertake one week’s work experience in a travel, tourism or hospitality provider.
  • Diploma will include 12 units over the two years
  • Certificate will cover 6 units over the 2 years

Are there any trips on this course?

There are trips available in both the UK and overseas, we have recently visited Seville. There will be several day trips to help with assessment. In year 2 there will a trip to a Cabin Crew Assessment Centre at an additional cost that will be part of your assessment.

Are there any extra costs?

There will be several trips that would be beneficial for you to go on throughout the course there would be nominal fees. The Cabin Crew Assessment Day is currently £80 including transport to Heathrow.

All students will need to purchase a Cirencester College polo shirt for assessments.

There are overseas trips available however these would not be compulsory.

Are there any specific entry requirements?

At least 5 GCSEs at grade 4 or above including 3 from the core subjects.

What enrichment activities are offered?

Studying travel will give you access to numerous guest speakers, we work closley with Emirates Airlines, Barnsley House Hotel, Cheltenham Chase Hotel, De Vere Waterpark Hotel, STA Travel and Cotswold District Council just to name a few.

The opportunity to visit UK and overseas destination will also be available.

What work experience opportunities are there?

In Year 2 of the course most learners will participate in a minimum of one week's work experience in a travel and tourism organsiation, which forms part of their formal assessement.

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What kind of experiences will I get?

Over the two year course you will participate in a work experience placement and have the opportunity to go on an overseas residential trip.

Will there be any exams?

No, this course is assessed in various ways including written work, presentations and role-plays.

Are there any additional costs?

There is the opportunity for trips both in the Uk and overseas and these will be at an additional cost. The cabin crew assessment day is integral to the course and will cost approximately £80