You will study 18 units over the two years with the main focus being on the Hospitalty and Events and Travel and Tourism industries. You will have the opportunity to develop and understand the importance of customer service skills. You will also investigate the UK Conference and Events market as well as marketing strategies to help you arrange a successful event. You will complete a minimum of one weeks work placement in a suitable organisation.
As part of your assessment you will do a range of different activities ranging from the need to demonstate customer service skills, deliver a welcome meeting and plan and deliver a guided tour. You will experience destinations which will enable you to reserach and write about them. You may be required to use social media to carry out surveys and gather evidence to support your findings. One of the units you will study will involve you planning and participating in a group events.
The hospitality students have had the opportunity to visit Disneyland Paris, Za Za Bazzar in Bristol, plus trips to local hospitality providers
In the second year of your qualification you will study the role of cabin crew and the assessment will take place externally at a cost of approximately £80.
All students will need a Cirencester College polo shirt to wear for some assessment activities these are approximately £15
There are a range of trips that take place over the two years of the course some of which could be overseas. We are very lucky to have a good relationship with many of the sectors in the industry and guest speakers regularly come to college to share their knowledge with us.
During the second year of the course all students are expected to participate in a minimum of one week's industry related work excperince.
Unfortunately there will not be any cooking, this course is more theory based.