IT Solutions Technician: Hardware Level 3

apprentice working


The apprenticeship will typically take 15-18 months to complete


The IT Solutions Technician apprentice will undertake duties across the complete IT solution working on the team’s core activities.  They will apply a professional methodology or framework to gather an analyse requirements to design, develop, test and implement IT solutions and to provide ongoing support both directly to end users and for the underlying IT services.  They will develop, implement and maintain complete IT solutions, including their hardware infrastructure and software.

IT Solutions Technicians undertake duties across the complete IT solution, working on the team’s core activities so all apprentices take a common core and then choose one of two options:

  • IT Hardware Solutions Technicians – undertake activities in the area of the infrastructure aspects of solutions such as servers and networks
  • IT Software Solutions Technicians – undertake activities in the area of applications and supporting components such as databases

Each apprentice will be allocated a Coach to support ongoing learning and preparation for EPA.  In addition Progress Reviews will take place regularly to ensure the apprentice i

End Point Assessment

The three EPA assessment methods are:

  • Four multiple choice Knowledge Tests
  • A Portfolio of Evidence or ‘Showcase’
  • A Project and Interview

Link to Professional Registration

 The apprenticeship is recognised for entry onto the BCS (The Chartered Institute for IT) Register of IT Technicians confirming Level 3 Professional Competence

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